Support
Contact us
Email support@slideforge.dev for anything — a broken render, a billing question, an integration problem, or a feature request. A human reads every message; we typically reply within one business day (CET).
Reporting a problem with a slide or deck
Every render has a job_id. Including it lets us pull up the exact render, its warnings, and its billing record. Helpful to include:
- The
job_id(shown in every API/MCP response and in the console job list) - What you expected vs. what rendered
- Any
warnings[]orerrors[]from the response
Remember: a render that isn't complete is never billed, and re-sending an identical input is free — so re-rendering after a fix costs nothing extra.
Billing questions
Your balance, per-job charges, and invoices are in the console billing page. Charges you don't recognize, refund requests, or invoice issues: email us with the job or transaction reference and we'll sort it out.
Self-serve resources
Documentation
API reference, slide forms, data shapes, and worked examples. Read the docs
MCP setup
Connect SlideForge to ChatGPT, Claude, Cursor, or any MCP client. Setup guide
Pricing
One price per slide, usable-or-free, volume bonuses on deposits. See pricing
Security & trust
Data handling, retention, and access model. Security & Trust
Company
SlideForge is operated by Smart Data Brokers GmbH, Zurich, Switzerland. Legal: Terms of Service · Privacy Policy