Kpi MetricsIT & Professional Services

Account review scoreboard — delivery health

An IT services account QBR: SLA attainment, delivery throughput, satisfaction, and a risk, with highlights and asks.

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Account review scoreboard — delivery health slide template rendered with SlideForge

Cost

$0.05/slide

Engine

Deterministic

Pattern

Kpi Metrics

Output

.pptx + PDF + PNG

Example brief

Quarterly account review for an IT services client. Scoreboard of SLA attainment, throughput, CSAT, and a risk, then highlights, risks, and the asks.

Render it

Brief path

curl -X POST https://api.slideforge.dev/v1/render/auto \
  -H "Authorization: Bearer sf_live_..." \
  -H "Content-Type: application/json" \
  -d '{ "brief": "Quarterly account review for an IT services client. Scoreboard of SLA attainment, throughput, CSAT, and a risk, then hig" }'

Structured intent (this template)

{
  "pattern": "kpi_metrics",
  "title": "SLAs green and delivery up — capacity is the conversation for next quarter",
  "subtitle": "Q3 2026 account review",
  "metric_kind": "delta_scoreboard",
  "layout_profile": "strip_4",
  "metrics": [
    {
      "label": "SLA attainment",
      "value": "99.2%",
      "delta": {
        "value": "+0.4 pt",
        "tone": "good"
      },
      "emphasis": "primary"
    },
    {
      "label": "Throughput",
      "value": "142 pts",
      "delta": {
        "value": "+11%",
        "tone": "good"
      }
    },
    {
      "label": "CSAT",
      "value": "4.6/5",
      "delta": {
        "value": "+0.2",
        "tone": "good"
      }
    },
    {
      "label": "Open criticals",
      "value": "2",
      "delta": {
        "value": "+1",
        "tone": "bad"
      }
    }
  ],
  "sections": [
    {
      "label": "Highlights",
      "tone": "good",
      "points": [
        "Zero SLA breaches",
        "Cutover delivered early",
        "Automation cut toil 20%"
      ]
    },
    {
      "label": "Risks",
      "tone": "bad",
      "points": [
        "Two criticals open",
        "Demand above capacity",
        "Key skill single-threaded"
      ]
    },
    {
      "label": "Asks",
      "points": [
        "Approve capacity uplift",
        "Prioritize the criticals",
        "Backfill the key skill"
      ]
    }
  ],
  "source_note": "Delivery + ITSM, Oct 2026",
  "takeaway": "Approve the capacity uplift now — demand is outrunning the team and the criticals need headroom."
}

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Frequently asked questions

How do I render the Account review scoreboard — delivery health template?

Send a POST to /v1/render/auto with a brief, or call create_slide via MCP with the structured intent shown below. The response includes an editable .pptx, a PDF, and a PNG. $0.05 per slide.

Does an AI write the slide?

No. SlideForge renders deterministically from a structured intent — no LLM draws the slide, so text is never mangled or fabricated. The optional brief path uses a router to pick the pattern, then renders deterministically.

Can I customize the colors and fonts?

Yes. Pass a theme_id to apply a built-in or custom brand theme; the layout stays the same.

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Render Account review scoreboard — delivery health deterministically — editable PowerPoint in under a second.

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