Before / after proof
Northwind Mutual moved claims to a single-owner operating model
Try in PlaygroundExample brief
Northwind Mutual, a mid-market P&C insurer, transformed claims handling from queue-based triage to end-to-end single ownership. Claim cycle time fell 41% from 19 to 11 days, first-contact settlement rose 23 points, and EUR 6.8M of annual leakage was avoided.
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Brief path
curl -X POST https://api.slideforge.dev/v1/render/auto \
-H "Authorization: Bearer sf_live_..." \
-H "Content-Type: application/json" \
-d '{ "brief": "Northwind Mutual, a mid-market P&C insurer, transformed claims handling from queue-based triage to end-to-end single own" }'Structured intent (this template)
{
"pattern": "case_story",
"title": "Claims handling moved from queue-based triage to a single-owner operating model",
"subtitle": "Property & casualty claims transformation - before / after",
"variant": "before_after_proof_case",
"client": {
"name": "Northwind Mutual",
"industry": "Insurance",
"region": "Europe",
"descriptor": "Mid-market P&C carrier"
},
"context": "A regional carrier reworked how claims move through the organisation, replacing functional hand-offs with end-to-end ownership and live operational visibility.",
"shifts": [
{
"label": "Ownership",
"before": "Claims passed across four functional queues",
"after": "One accountable claim owner end-to-end",
"emphasis": "primary"
},
{
"label": "Triage",
"before": "Manual severity sorting at intake",
"after": "Risk-scored auto-routing on first notice"
},
{
"label": "Escalation",
"before": "Email chains to unblock stalled claims",
"after": "Daily stand-up against a live exceptions board"
},
{
"label": "Visibility",
"before": "Status known only at month-end close",
"after": "Cycle-time dashboard refreshed hourly"
}
],
"results": [
{
"value": "-41%",
"label": "Claim cycle time",
"sub": "from 19 to 11 days",
"tone": "good"
},
{
"value": "+23pp",
"label": "First-contact settlement",
"tone": "good"
},
{
"value": "EUR 6.8M",
"label": "Annual leakage avoided",
"sub": "audited",
"tone": "good"
}
],
"source_note": "Northwind claims operations review, FY2026",
"takeaway": "The gain came from single-owner accountability, not added headcount."
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Frequently asked questions
How do I render the Before / after proof template?
Send a POST to /v1/render/auto with a brief, or call create_slide via MCP with the structured intent shown below. The response includes an editable .pptx, a PDF, and a PNG. $0.05 per slide.
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